Residents who live in an HOA really have a high stake in the effectiveness of both their governing board and their property management company. If either one does not perform their job properly then it is the homeowners that reap the consequences. In the link below, a homeowner living in an HOA sends a letter asking what is the proper way to remove an ineffective president from their governing board. The president here arrived to a board meeting drunk and belligerent, which is no way to represent a community. The response to that letter (also included in the link below) states that a board member position should be one of little power where the board devotes their time and actions in service of the community they represent.
A second letter is included that asks about the proper conduct of a property management company. This letter and the response discusses how property managers should always act professionally by not discussing community related business in a public restaurant or excluding other members of the board in favor of one member. The writer of the response to this letter stated that property management companies lose their “objectivity,” in cases such as that.
To view both letters and their responses, click here: http://www.pe.com/local-news/local-news-headlines/20120910-hoa-homefront-presidential-problems-and-communication-with-management.ece.
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